Shipping policy

Shipping Policy

 

Shipping Area:

We deliver worldwide.

Delivery Time:

• Germany: 1–3 business days

• International: 2–6 business days

Please note that slight delays may occur during product drops, public holidays, or periods of high demand.

Shipping Costs:

Shipping costs are displayed at checkout.

Shipping Provider:

We ship with UPS by default.

Order Tracking:

Once your package has been shipped, you will receive a shipping confirmation by email including a tracking number.

Undeliverable Packages:

If a package is returned due to an incorrect address or because it was not collected, we can only resend it after the shipping costs have been paid again.

Damaged Shipment:

If your package arrives damaged, please contact us within 48 hours and include photos at luisaro_clothing@icloud.com.

Contact:

If you have any questions regarding shipping, you can reach us at:

📧 luis.hufenuessler1@icloud.com