Refund policy

 

Returns & Exchanges

 

 

We want you to love your piece. If something isn’t right, you have the following options:

 

 

1. Exchange (recommended)

 

 

You may exchange your item for:

 

a different size, or
another item of equal value

 

If you would like to exchange an item, please contact us at luisaro_clothing@icloud.com, including your order number (e.g., #1039) and your full name.

 

 

 

 

2. Return & Refund

 

 

You may return your order within 14 days after receiving your item.

 

Items must be unworn and in original condition
Return shipping costs are the responsibility of the customer
Once the return is received, the purchase price will be refunded

 

If you would like to return an item, please contact us at luisaro_clothing@icloud.com, including your order number (e.g., #1039) and your full name